Multiple Orders in "Account->Orders" Bug

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#1 Mon, 05/09/2016 - 15:35
Joe
Joe's picture

Multiple Orders in "Account->Orders" Bug

Howdy all,

Just a heads up that if you see multiple unexpected orders in a "recurring: open" state in your Account->Orders page, they will be removed before the next billing cycle. You will not be charged three or more times for the same order (you'll be charged just once, assuming your license is still active at that time). There is a race condition somewhere in the billing system that causes some orders to get repeated; I haven't figured it out yet, but we're aware of the issue, and will manually clean things up before your license is next billed.

Thanks for your patience while we sort all this out. Drupal is gonna be the death of me.

Cheers,

Joe