Email- Out of Office Reply not Working for Users

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#1 Tue, 05/09/2017 - 12:27
Camelot4

Email- Out of Office Reply not Working for Users

If you login as admin and do it manually, it works, but not the user panels.

See screen shot below http://www.ncaddnjinfo.org/images/Sample-Problem-Out-of-Office.jpg

We have tested it and the emails just go through as normally regardless of setting to "auto reply"

Thanks!

Tue, 05/09/2017 - 13:08
Camelot4

NOTE: The Forwarding WORKS when configured in Virtualmin, but the same forward does NOT WORK when configured in USERMIN. That is the problem.

Wed, 05/10/2017 - 10:25 (Reply to #2)
volk

You should never configure anything from Webmin if you are using Virtualmin unless that option is not available directly on Virtualmin.

Sat, 10/21/2017 - 02:46
brad100

Hi there I have the same issue as #Camelot4

Just to clarify - if a user only has Usermin access they cannot setup mail forwarding as this function just does not work.

In the Virtualmin panel you can see the forwards created by the user - you can create a forward in Virtualmin for a user and that works as expected.

It is the ability for a user using Usermin to create mail forwards which is not working at all

Out of office - is pretty much a basic requirement for many business users - would anyone know of a work around here?

Kind Regards Brad

Sun, 11/12/2017 - 17:03
brad100

Hi @Camelot4

I found that you need to set this under Virtualmin

Email Messages -> Spam and Virus Scanning -> Allow mailbox users to create mail filters?

which you'd need to set to "Yes". (Submitted by Locutus)

Than you can create filters in Usermin that work.. - there was actually a message in Usermin which I failed to notice.

All working fine now

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