Need help importing from cpanel - previous thread was abandoned without resolution

I still need help with issue 43486. Issue was completely abandoned in the middle of the issue. Do I need to pay for support or something more than my monthly payment?

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Howdy -- sorry for the delay!

I'll shoot Jamie an email to see where that's at, though we'll follow up in your other thread.

My apologies, somehow I unsubscribed myself from that thread and didn't get notifications! I will take another look at it .

Is someone still monitoring the older post? I'm stuck again. Thanks.

Yup, you should be hearing from Jamie soon!

Nothing yet from Jamie. I'm really kinda desperate. I'm really needing to get on to this AWS server ASAP. It's been a week since I tried to import again. Thanks.