Submitted by cysec on Sat, 12/10/2016 - 23:01
G'day,
I remembered that the license 5561572 on my account was purchased on a rolling subscription basis and went to try update up credit card details. I have not wish to cancel this license but the card you have on file will bounce the next time you try to take payment. What do I need to do to update these details?
Cheers, Peter
Status:
Active
Comments
Submitted by andreychek on Sun, 12/11/2016 - 10:39 Comment #1
Howdy -- thanks for contacting us!
Joe is currently working on a form for updating credit card information, but as things currently stand there unfortunately isn't a way to do that.
The only way to do so would be to cancel a license, and then re-purchase a new one.
However, it looks like your license is good for another few months.
Knowing that, my suggestion is to wait a bit -- as by that point Joe should hopefully be all done the new card update screen.
Let us know if you have any additional questions!
Submitted by cysec on Mon, 12/12/2016 - 01:45 Comment #2
Thanks, I'll wait for now then. cheers