when I renewing the virtualmin License I renewed for 50 domain name instead for 10 domain names

Submitted by bjakby on Wed, 12/10/2014 - 18:31

Dear sir,

Last year I had Virtualmin license for 10 domain names

when I renewing the virtualmin License I renewed for 50 domain name instead for 10 domain names

what can I do to make my license work.

thank you.

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Comments

Submitted by andreychek on Wed, 12/10/2014 - 18:40

Howdy -- thanks for your renewal!

Unfortunately, to upgrade to a Virtualmin 50 from a Virtualmin 10, you would need to purchase the "Virtualmin 10 to 50 Upgrade" product. It's currently on sale for $50, and is available here:

https://www.virtualmin.com/catalog/virtualmin/upgrade/50

Since you've already purchased a Virtualmin 50 renewal, if you buy the Virtualmin 10 to 50 upgrade for $50 now, we'll apply the renewal to your account, and I'll give you an extra 6 months on the license extension (that is, I'll extend your license by a year and a half, rather than just a year).

Alternatively, if you prefer to just renew your Virtualmin 10, we can refund your purchase, and you can buy the $45 Virtualmin 10 renewal.

Submitted by bjakby on Thu, 12/11/2014 - 11:25

Dear sir,

I just want to renew your Virtualmin 10 for $45 for now.

I appreciate if you could fix the problem as soon as possible.

thank you.

Submitted by andreychek on Thu, 12/11/2014 - 11:39

Okay, we'll refund you your current $65 order, and then you can purchase a Virtualmin 10 renewal for $45.

Jamie, can you issue a refund of $65 for Order #9654?

Submitted by andreychek on Thu, 12/11/2014 - 13:58

Jamie has issued you a refund for your $65 order.

Let us know if you have any other questions!