Submitted by rfitting on Tue, 04/22/2014 - 11:13 Pro Licensee
Hello,
I don't think I've ever had a license renew with out a manual push through. Rather than wait a few days and have nothing happen I'm trying to nip this is the bud now. Please look and see if we need a manual adjustment for the license I renewed today.
Thanks,
-Rebecca
Status:
Active
Comments
Submitted by andreychek on Tue, 04/22/2014 - 11:17 Comment #1
Howdy -- I applied your license extension, thanks for renewing!
Submitted by rainierconnect on Tue, 04/22/2014 - 12:39 Comment #2
Thank you. How long does it take for the new license to show up on the Software License page? I do not currently see it there.
Submitted by rainierconnect on Tue, 04/22/2014 - 12:49 Comment #3
We are accustom to receiving a wget command with our new licenses on your licences page. For example:
wget -O install.sh http://cloudmin.virtualmin.com/cgi-bin/cloudmin-redhat-install.cgi?seria...\&key=KEY; /bin/sh install.sh
This is how we apply our new licnese.
We do not yet see a new command or license for April 2015 expiry.
Please advise.
Submitted by andreychek on Tue, 04/22/2014 - 14:09 Comment #4
Hi rainierconnect -- could you open a new request for your license question? We'll gladly help you out, but it would be best to do that in a new request. Thanks!
Submitted by andreychek on Tue, 04/22/2014 - 14:11 Comment #5
Hrm, unless "rfitting" and "rainierconnect" are the same person, using different accounts?
Submitted by rainierconnect on Tue, 04/22/2014 - 14:27 Comment #6
No, thank you. We will open a new request.
Submitted by rfitting on Tue, 05/06/2014 - 18:01 Pro Licensee Comment #7
Hidey- Ho,
I paid for two renewals on the first of the month and at least one of them didn't auto renew. Please manually renew for me.
Thanks, -Rebecca
Submitted by andreychek on Tue, 05/06/2014 - 18:20 Comment #8
I applied your license extensions -- thanks for renewing!
Submitted by rfitting on Tue, 05/06/2014 - 18:46 Pro Licensee Comment #9
thank you. Your turn around time rocks!